Better Business Bureau customer complaint.

Business Owner/Manager, One of your customers has submitted a complaint with The Better Business Bureau regarding the negative experience he had with your company. The consumer statement is attached below. Please file your feedback to this matter as soon as possible. The fastest way to provide your response is trough the Online Complaint system. Please follow this Internet address to access the above-mentioned customer complaint and provide your response to it: BBB complaint center Use the following data to login: Case ID: #8048924 Password: 09583 The Better Business Bureau provides an efficient third-party role, and helps you resolve your customer disputes impartially and on mutually beneficial terms. We develop and maintain online Reliability reports on American companies, open to the Public and used by millions of business customers. A satisfactory customer report can have a distinctly positive influence on your business. We hope for your immediate attention to this matter. Sincerely, Rooney Spencer Dispute Counselor

Better Business Bureau Serving Metropolitan New York, Inc. 30 East 33rd St., 12th Floor New York, NY 10016 Office Hours: 9-5 Monday through Friday 212.533.6200 Fax: 212.477.4912 Inquiry@newyork.bbb.org